Shipping Policy

At POPPOPONE, we aim to provide a convenient, reliable, and transparent shipping experience for customers around the world. This Shipping & Logistics Policy explains how orders are processed, shipped, tracked, and delivered.

 

Shipping Destinations

We currently provide shipping to selected countries and regions across the United States, Canada, Europe, the United Kingdom, Australia, and other international destinations.

Available shipping destinations may vary depending on the product and local delivery conditions.

 

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Orders placed during weekends, public holidays, major promotions, or periods of high demand may require additional processing time.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

 

Estimated Delivery Time

Delivery times depend on the destination, shipping method, carrier, customs clearance, and other factors.

Typical estimated delivery times are:

Please note:

• These are estimated delivery times and are not guaranteed delivery dates.
• We do not offer overnight shipping.

 

Can I change the destination country of my order?

 

After your order has been sent out, you may not change your shipping address.

 

How long will it be shipped when I finished the payment?

About 2-5 business days to handcraft then will send it to you. It will take about 8-12 business days for Standard Shipping.

 

How much is shipping?

We provide Free Shipping over $69.

You can choose the delivery method during checkout:

• Priority Shipping: $15.95 - $12.99 Over $69.00
• Delivery usually takes 5-7 business days
• Standard Shipping: $9.99-Free Over $69.00 
  Delivery usually takes 8-12 business days

 

How will I know my order has shipped?

 

You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may require 2 to 5 business days of processing time before shipment.

Please keep in mind delivery dates may change due to inclement weather conditions or holiday.

 

Do you ship internationally?

Currently, we only ship to the United States and Canada. You can view all available shipping destinations at checkout.

 

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other local charges depending on the destination country.

Unless otherwise stated at checkout, any applicable customs duties, taxes, or import charges are the responsibility of the customer.

Customs procedures may also result in additional delivery delays.

 

Delivery Delays

While we work with logistics partners to provide reliable delivery, some delays may occur due to circumstances beyond our control, including:

• Customs clearance
• Severe weather
• Public holidays
• Transportation disruptions
• Carrier operational delays
• Incorrect or incomplete delivery information
• Unexpected international logistics conditions

We appreciate your understanding in such circumstances.